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Registration & Coffee
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Welcome Remarks by Conference Convenor:
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Building Trust To Enhance Customer Loyalty in Ecommerce Operations
Francisco Pellegrini, CEO, Yalla Baby Box
Hassan Jawad, Founder, Deliwer Shopping
Murad Salman Mirza, Corporate Management Advisor
Heba Sayed, Marketing Manager, IBM Watson Customer Engagement
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How AI & Technology can Help with Last Mile Deliveries
Piyush Sharma, Director Business (IN/MENA), Locus
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Last Mile Optimisation
Arminder Singh, Logistics Sales Development Leader, PTV Group
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Networking & Refreshments
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The Black Friday Effect on Last Mile of Supply Chains
Turab Rahman, General Manager Last Mile Delivery, Century Express
Mohd Israr Khan, Operations Head, TFM Express
Majed Zambaraji, Managing Director, Time Express Parcels
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Same Day Deliveries in GCC: Converting Challenges into Opportunities
Raman Pathak, Co-Founder, Jeebly
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Networking & Lunch Break
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Last Mile: The Forgotten Journey
Djamel Rezzig, Group Last Mile Head, Chaloub Group
Faisal Azeez, Founder, Carriyo
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Warehouse Innovation to Support Speedier Deliveries
Ali Monguno, PAS 13 Architectural Consultant, A-Safe
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Panel Discussion: Packaging your Product Right: How it Helps Maintain Product Integrity & Compliance
Serge Taibally, Head Transport & Customs MEA, Schneider Electric
Menno Douwes Dekker, Managing Director, Hoyer Global Transport
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Networking & Refreshments
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Grocery Omnichannel - Implementing Click and Collect and Other Delivery Services
Kacem Nasri, Partner, Falkon North Africa
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Last Mile Challenges for E Commerce Startups
Paul Maycock, Group Logistics Director, NTDE
Francisco Pellegrini, CEO, Yalla Box
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Closing remarks and End of Conference
