23-24 October 2018

The Address Dubai Marina, UAE



23-24 October 2018: Dubai, UAE


Day 1 | 23rd Oct 2018

0830 Registration & Coffee
0855 Welcome Remarks by Conference Convenor
Companies face strategic challenges in their growth path whether its process streamlining or formulating future goals. Threat of disruption and failure are making deployment of digital technologies an imperative for the smooth functioning of business and to drive business performance improvement goals. New supply chain technology can power up existing operations, streamline inventory, and increase revenue-if implemented correctly. How is India Inc moving in this direction and what is the untapped potential for technology providers to partner this growth
Demand Driven Material Requirements Planning is a formal multi-echelon planning and execution method to protect and promote the flow of relevant information through the establishment and management of strategically placed decoupling point stock buffers. Roberta will provide an overview of the history, methodologies, processes and case studies of DDMRP.
Forward-thinking businesses are continuously redesigning and improving their supply chains by using modelling technology to examine how their supply chains will perform under a wide range of market conditions and assumptions and analysing the trade-offs of cost, service and risk. Needless to say, it is the “design” of a supply chain that brings the maximum benefit across key metrics like cost, service, sustainability and risk.
1100 – 1115 Refreshment & Networking Break
In the last few years Warehousing and Transportation Industry has witnessed significant transformation supported by ever increasing demands, new consumption patterns, digital age of commerce and global trade growth. The "first mile" facilities are expanding with e-Commerce boom and the "last mile" facilities are becoming highly localized to support quick deliveries to consumers. Moving forward experts are looking forward to second generation of IoT, Big Data and Cloud based products to further revolutionize the space.
As retailers complete for customer loyalty in an increasingly digital and connected world one of the key differentiators is delivery. How to get products to increasingly demanding customers where and when they want them? This has been one of the areas where physical stores have held an advantage over on-line stores. However, on line stores are narrowing this gap by offering time definite delivery windows which match busy customer lifestyles. The Internet of Things (IoT) will offer opportunities to optimise supply chains by connecting real time track and trace technologies. Delivery is the new customer service battlefield.
As the digital revolution impacts every industry it is vital to understand what the new changes mean to you and your procurement teams around the world. For example, how virtual can your team organisation be? How mobile and distributed can they be? Can you move faster to find and work with better suppliers? What efficiencies can you gain by employing more digital capabilities?
1315 – 1400 Networking Lunch & Visit to the Exhibition
According to Deloitte’s 2016 Global Chief Procurement Officer (CPO) Study, 74% of CPOs are citing cost reduction as a strong business priority for the upcoming 12 months. In today’s complex supply chains, CPO’s and Chief Supply Chain Officers (CSCO) need to achieve cost reduction in many ways. Supply chain visibility is a prerequisite for successful cost reduction and increased Return-On-Investment (ROI).
As manufacturing companies become increasingly complex and begin leveraging more data, the role of advanced analytics in business planning processes is slowly becoming a necessity. Gartner’s 2016 CEO Survey shows that 54% of CEOs claimed that their top strategic priority for the year was business growth. One of the key tools is an efficient supply chain that can ensure decisions are bolstered with advanced analytics which provide and predictive and prescriptive insights.
Effective Supply chain management is expected to not only reduce inventories but also increase sales. Despite many technological innovations in the supply chain arena, many companies engaged in the business of producing and selling their products through a distribution network experience multiple challenges. This session is aimed at learning the processes that would help companies grow their sales through effective Supply chain management.
One of the biggest trends poised to change supply chain management is asset tracking, which gives companies a way to totally overhaul their supply chain and logistics operations by giving them the tools to make better decisions and save time and money. Asset tracking is not new by any means. Freight and shipping companies have used barcode scanners to track and manage their inventory. But new develop¬ments are making these scanners obsolete, as they can only collect data on broad types of items, rather than the location or condition of specific items. Similarly, IoT will impact warehousing, fleet management, inventory operations in significant ways.
1630 – 1645 Refreshment Break
In today’s maturing consumer markets, emphasis is shifting from straightforward sales to a more holistic approach to customer life-cycle management. Effectively managing these different marketing, sales, and service channels poses a significant challenge. Companies need new strategies, structures, processes, and tools to deliver customer value across all channels. A multi-channel, integrative customer model that delivers customer value and Signiant return on investment (ROI) requires both a strong understanding of customer preferences and behaviours and a robust IT architecture that supports the overarching customer relationship management (CRM) strategy.
With procurement functions across the region striving to enhance their role within their respective organisations, the need for matching technology and information systems is pivotal in transforming successfully. Having the e-procurement systems in place is not enough, they need to be fully utilized and implemented to achieve maximum efficiency and save employees time for more strategic activities.
1830 Closing remarks and end of day 1

Day 2 | 24th Oct 2018

0830 Registration & Coffee
0855 Welcome Remarks by Conference Convenor
Today, legislative demands are driving food safety and in turn innovation. To become compliant and increase our focus on food safety while reducing food waste, we need innovative solutions that mitigate the risks for all cold chain stakeholders. This session will look at the HACCP and FSMA legislation governing cold chain compliance and the influence this is having on the development of temperature monitoring solutions. We will also walk through the monitoring solutions available today and look to the future where cloud-based solutions offer complete transparency and the opportunity to harvest cold chain data. Join us and learn more about legislation driving the cold chain and prepare yourself to be the front runner in the digital cold chain community of tomorrow.
  • Rising to the challenge of boosting cost efficiency with smart, innovative approaches for driving costs down to benefit the overall end-to-end supply chain
  • Unlocking new opportunities to do things differently: how can we optimise systems, implement agile, lean processes and harness cost-effective technologies to maximise supply chain value?
  • What does good practice look like? From vehicles to manufacturing to collaboration, identifying where we can innovate to reduce costs and drive efficiency
  • Developing efficient, sustainable transport and logistics strategies to ensure availability and service whilst reducing expenses
  • How can we predict the future? Top tips for taking advantage of big data and forecasting analytics to better predict retailer and consumer demands and key trends and opportunities
  • Identifying and measuring the most important KPIs to demonstrate forecasting results and prove its importance
  • Exploring the latest tools and technologies which can help to drive forecasting accuracy and boost business performance
  • What is the perfect roadmap to optimise S&OP strategies?
1115 – 1130 Refreshment & Networking Break
  • Insights into maintaining the right availability for the customer, without simply throwing stock at the problem
  • What new tools are available which can help to improve inventory planning and reduce stock availability issues in today’s demand-driven supply chain?
  • Suppliers can control stock availability up to a point – but how can we ensure on-shelf availability once it’s in the retailers’ hands?
  • Practical advice for driving efficient replenishment operations to maximise stock availability and optimise customer service whilst reducing waste and costs
Today, over 55% of all fresh produce cases are labelled with barcoded case labels that adhere to the standards outlined in the Produce Traceability Initiative (PTI). In this session, you will learn how retailers have leveraged the Produce Traceability Initiative into distribution center and store labour reduction, supply chain transparency and sales increases for their companies. You will also learn how your company can implement traceability of fresh produce in order to achieve the maximum results with the least cost.
1300 – 1345 Networking Lunch & visit to the exhibition
Mrs. Ali has gone digital, and she expects her grocer to deliver exciting and frictionless experiences that match her other shopping engagements, regardless of the pressure this puts on your existing infrastructure and processes. However, actively engaging with your digital shoppers can deliver insights into what they want before they arrive at your store (or you arrive at their door). These insights will have far reaching effects on your entire supply chain, from your supplier to your shopper's pantry.The digitally connected supply chain understands inventory needs at every step of the process and thus can reduce inventory and costs at every level. This session will highlight specific areas where the digital supply chain will improve efficiencies and will expose steps that need to be taken to become a true digitally enabled supply chain.
  • From forecasting to availability to transport logistics, how can retailers and manufacturers better collaborate to improve efficiency and drive mutual success and profitability?
  • Insights into future-proofing retailer-supplier relationships to collaborate effectively and adapt as online, discounters and new routes to market continue to develop
  • How are discounters and new entrants to the food and drink retail market affecting historic supplier relationships?
  • Better understand the key drivers behind demand spikes to drive proactive, collaborative ordering
1600 – 1615 Refreshment Break
1830 Closing remarks and end of day2
0830 Registration & Coffee
0855 Welcome Remarks by Conference Convenor
As e-commerce has grown explosively over the last decade, it has brought with it a perennially frightening time for retail executives: peak. Whether your organization faces increased orders for Black Friday, the run up to Eid &Christmas, summer sales, new year resolutions, new product launches every retailer undergoes a period each year where order volumes can spike up to 10-20x for a sustained period of time. However, there are patches where the ecommerce is taking away the market shares. Add to that the increasing costs involved in operating physical stores. What is the outlook for in store retail sector in GCC and what are the challenges and opportunities that it will present for the supply chains in the region.
Parametric supply chains (ONE SIZE DOES NOT FIT ALL!) are becoming a necessity in today’s rapidly changing retail climate, but what usually gets overlooked is the immense effort required to operationalize these segmented supply chains, including differentiated sourcing models. Many companies miss the end to end impact of trying to move to a differentiated or segmented supply chain model. What is the best practice in developing multi product, multi geography supply chains.
In the age of Amazon, surging consumer expectations — along with record store closures, and razor-thin margins — have propelled innovative retailers to aggressively explore alternative delivery solutions for same-day and last-mile deliveries.However, most are finding that the emerging field of alternative delivery providers is largely made up of on-demand couriers — essentially “Uber-for-packages” — services with strict geographic and size limitations, limited flexibility, and poor unit economics.
How can a collaborative delivery model empower retailers to harness and leverage existing resources to make same-day, last-mile deliveries.
1115 – 1130 Refreshment & Networking Break
Changing customer needs necessitate more complex retail networks. Channels are merging and morphing, and retailers are seeking ways to maintain and increase margins while creating a better customer experience. Hear experiences from retailers who are trying new approaches to building more flexible, adaptive networks.
On the outside, a smart warehouse looks like any other building. On the inside, autonomous forklifts, drones, sensors, and wearables are creating a more intelligent supply chain that has 100 percent real-time visibility, complete flexibility, and lower operating costs. Retailers are exploring these horizons of supply chain technology, and we will share details of exciting current pilots in emerging tech solutions.Combining advanced vehicle technology that boosts connectivity, safety, control, and business intelligence is creating a digital supply chain capable of meeting the demands of today’s retail arena.
1300 – 1345 Networking Lunch & Visit to the Exhibition
Retail legal, compliance and supply chain executives have a unique role in building blockchain solutions to retailer needs. Blockchain has recently emerged as a revolutionary technology with the potential to transform retail supply chains, payment systems, and other operations. Originally constructed to safely and securely record, store, and track digital currency transactions, blockchain technology has the capacity to reduce fraud, enable smart contracts, create a more transparent and secure retail supply chain, and ensure that shopping experiences are consistent and transparent. Learn how embracing blockchain technology can help your business.
As retailers become increasingly more focused on using stores as warehouses, the challenges of finding store inventory has become increasingly magnified. This session will take an in-depth look at the benefits of programs like ship from store and buy online pick up in store, the challenges of inventory accuracy, and how Kohl's is using machine learning and artificial intelligence to predict what inventory is in store in order to enable a best in class omnichannel fulfillment network.
This session reflects on how, with the need for more rapid and responsive supply chain operations to support the omni-channel experience, retailers can creatively utilise their network and infrastructure to better deliver on-shelf availability, various fulfilment and reverse logistics options, without increasing costs. The process will help identify how the core operations can be more effectively planned and managed to increase efficiency, utilisation and additionally to have a lower environmental impact.
1600 – 1615 Refreshment Break
Retailers, manufacturers and suppliers win when they work together to create and maintain an efficient supply chain that reduces costs and boosts the bottom line. Constant innovation can help trading partners reduce expired and damaged products, as well as more effectively manage discontinued items.
Retailers & Manufacturers can both win through Collaborative Business Processes. Following a proven and scalable process to solve for mutual business issues, each reaps great benefits. It is important to identify how working together, sharing data and collaborating to optimize New Item Launches, Shelf Run Down Management and Promotion Forecasting can help grow business.
There is increased interest and pressure on companies to improve the sustainability of their operations. More sustainable operations and logistics can and should reduce waste, risk, costs, and increase stakeholder satisfaction. This panel will bring together experts from retail and consumer product manufacturing who have implemented more environmentally-friendly operations, facilities, warehousing, and transportation.
1830 Closing remarks and end of day2